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Frequently Asked Questions

What exactly is a [vidi]?

A [vidi] is a self-contained video player with high-quality screen, speaker, and rechargable battery. You can play up to three of your favorite videos on each [vidi]. It makes a great gift for any occasion.

How many [vidi]s can I buy at a time?

As many as you want! We accept single orders and well as bulk purchases. Please This email address is being protected from spambots. You need JavaScript enabled to view it. for bulk pricing.

What do I need to make a [vidi]?

You need at least one video that you want to place on your [vidi]. Three videos are even better.

When can I upload the videos for my [vidi]?

During the checkout process you will be able to upload your video files.

What kind of video files will work?

You can upload MPEG4, MP4, MOV, AVI or WMV files. The maximum file size is 200Mb.
If you need help converting or compressing your videos, check out our compression guide.

How long should my videos be?

Most people find that 3-5 minute videos work best. In our standard configuration we can accomodate up to 15 minutes per video.

When will my [vidi] arrive?

We ship most orders within 3-5 business days of payment confirmation. Depending on your choice of delivery method, you should receive it shortly thereafter.

Do you ship outside of the USA and Canada?

Currently, no. If you would like us to ship to a country outside the US, please let us know at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can let you know what options may exist.

How much does a [vidi] cost?

The price varies depending on the type and size of the [vidi] you choose. Please check each product page for more specific pricing information.

What payment types do you accept?

We accept VISA, MasterCard, American Express or PayPal.

What do I do if there is something wrong with my order?

If your [vidi] arrives damaged or with a manufacturing defect, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. within 5 days.

What is your return policy?

You can read our full return policy here.

How do I contact you?

This email address is being protected from spambots. You need JavaScript enabled to view it.
Americhip
19032 South Vermont Ave.
Gardena, CA 90248
310-217-6201